The last 12 months created a strong focus on a full omnichannel strategy. Customers expect the benefits of a seamless experience across multiple channels, however, this digital experience is not fully realized if in-store execution falls short.
Several retailers have come to us in Q1-2021 to fast-track Oracle Retail Xstore POS upgrades to take advantage of the built-in omnichannel and mobility capabilities provided by the latest version of this leading POS platform. This has leapfrogged their customers to a complete & integrated digital experience in a short amount of time – and time is of the essence. The reality is that if retailers aren’t moving ahead, they may very well be falling behind.