Building the Bridge Between Online & Stores

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Most retailers have embraced the potential of digital, but the back-office realities to make today’s customer journeys possible are not always optimal. Retail leaders are constantly trying to answer the question, “How can I improve my omnichannel execution while streamlining new processes without getting stuck in a costly 5-year roadmap of systems rip & replace?” Retailers are looking for an … Read More

Adapting to the New Reality Series: An Interview with Sudip Barat

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Director of Information Delivery at Belk We discuss enterprise data strategy and lessons learned as a result of Belk’s Data Warehouse modernization and Enterprise Reporting & Analytics Modernization Program. Sudip recently led a major technology modernization for Belk’s Data Warehouse on the Snowflake Cloud Platform (Snowflake recently made news with blockbuster success as the largest software IPO ever.) Sudip is … Read More

Adapting to the New Reality Series: An Interview with Ravi Balwada

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Chief Technology Officer of Guitar Center Ravi is a digital technology leader with more than 25 years of experience across multiple industries, including high-tech, retail, and SaaS. His retail experience includes serving as Global Vice President, Digital Engineering & Operations at Best Buy, where, among other accomplishments, he defined their Enterprise Cloud Strategy. At Guitar Center, Ravi is responsible for all … Read More

On-Demand Demo: Make Kerbside Pickup a Breeze

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With social distancing forcing shoppers to go from browsing in-store to click-and-collect, the customer experience has often been inconsistent at the point of store fulfillment. To help address this challenge, Logic has developed a kerbside collection solution that is lightweight, cost-effective, and easy to deploy. By using real-time location data, you can have your customer’s orders ready when they arrive and more effectively task your workforce within … Read More

Location Services for Curbside Pickup

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Address click and collect challenges for BOPIS orders that your customers are encountering when they arrive at the store. Logic offers a Curbside Pickup Location-based Solution leveraging geofencing technology. Through an embedded URL into the brand’s “ready for pickup” communication, your customers can simply advise their status via the SMS or email link: “On My Way,” “I Have Arrived,” or “I’m Not … Read More