PRACTICES

Managed Services

Achieve technical and retail business agility at a fraction of the cost of traditional approaches.

The Opportunity

Set Your Foundation for Next-Generation Retail

Delivering superior customer experiences, smart supply chain, and augmented retail decision-making places unprecedented demands on your technology infrastructure and IT teams. Logic’s Managed Services practice enables your organization to:

Capitalize on emerging tech-enabled market opportunities.

Scale people and tech resources to support future business needs.

Exceed stringent security and reliability requirements.

Significantly reduce capital and operational IT spend.

“Cloud technology has become a strategic investment for us to compete and grow by continuously adopting innovations and best practices.”
— Chief Digital Officer and CTO, US Multi-Banner Retailer

CASE STUDY

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COST OPTIMIZATION FOR RETAIL IT

Modernize Faster. Operate Smarter. Spend Less.

Many retailers dedicate 70%+ of their IT budgets to maintaining legacy systems, leaving little time for innovation. It doesn’t have to be that way.

40–60%
freed IT spend in 18 months
<30%
of IT budget spent on run costs
15–30%
of IT budgets redirected to transformation
*Metrics reflect typical outcomes observed across Logic, Part of Accenture engagements, and are provided for illustrative purposes only. Actual results may vary.

Use Cases

Impactful Results: 1.4x Higher Operating Margins

With managed services from Logic, Part of Accenture, your technology deployments become more efficient and nimble while freeing your IT personnel to focus on your organization’s highest-value initiatives. Delivering significant bottom-line results.

Infrastructure Cost Reduction

Achieve an 80% reduction in your infrastructure spend by migrating from on-premises to the cloud.

IT Labor Cost Reduction

Realize a 30% decrease in your IT labor spend with managed services that proactively capture 90% of issue tickets—so you don’t have to.

Speed to Market

Reduce the mean time between releases from 12 months to 3 months with modern infrastructure and 24x7 “all shores” availability of development and support teams.

Reliability

Achieve a minimum of 99.99+% uptime with modern, best-practice infrastructure and 24x7 site reliability engineering.

Approach

01

Strategize

Managed Services
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Assess your enterprise architecture and craft your roadmap to future-proof your infrastructure and IT operations.
02

Renew

Managed Services
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Rehost your key infrastructure, platforms, and applications in the cloud, leveraging flexible storage and computation resources.
03

Enhance

Managed Services
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Replatform and containerize applications for even greater scalability, taking advantage of infrastructure-as-code (IaC) and advanced automation.
04

Innovate

Managed Services
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Achieve ultimate cloud-native power, flexibility, and speed to market with fully serverless, microservices-based architecture and fully refactored legacy applications.
05

Manage

Managed Services
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Count on Logic to monitor, maintain, and support your retail applications and data—and to provide 24x7 managed cloud and managed security services.

Accelerators

Implement Proven Practices Rapidly with Logic’s Managed Services Accelerators

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DevOps, code, and cloud cost and security audits
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Packaged cloud migration of retail systems and data
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Retail application replatforming and containerization
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Security operations center (SoC) monitoring and response

From Our Blog

Traditional managed services were built for cost containment, not transformation. This blog breaks down a modern operating model that uses automation, observability, and AI-augmented delivery to continuously evolve the stack.

Tony Rost

By Tony Rost
Global Managing Director, Managed Services

Meet Tony

Solution Technologies

Implementing Leading Solution Platforms

From tried-and-true to cutting edge—Logic brings the experience and know-how to help select and deploy the ideal solutions for achieving your goals.

AWS
Azure
Google Cloud
Informatica
MuleSoft
Oracle
Tibco

Featured Resources

Datasheet
Datasheet

Is your retail enterprise being held back by multiple legacy applications that delay the launch of new products and services? Logic can help you assess your IT infrastructure risks and create a path to modernization. Download the datasheet to learn how.

Engage

Ready to consult with a Logic retail expert?
Get in touch today.