PRACTICES

Digital Commerce

Bring your customers the shopping experiences that keep them coming back—again and again.

The Opportunity

Put the Customer at the Center of Everything You Do

To win in today’s experience-first economy, retailers must immerse customers in a seamless commerce experience across every customer touchpoint, online and offline. Logic’s Digital Commerce practice empowers your organization to:

Attain speed to market for new experiences that drive customer loyalty.

Achieve operational efficiency for B2C and B2B omnichannel commerce.

Gain the agility to facilitate dynamic customer journeys with ease.

Enable an AI-powered ecosystem for growth and continuous, data-driven improvement.

“We hired them for tactics and were refreshed by their strategic thinking and building of a relationship.”
- CIO, American Fashion Retailer

Use Cases

Impactful Results

AI-powered digital commerce can drive significant improvements in revenue, customer satisfaction, loyalty, and profitability KPIs within as little as a quarter.

Omnichannel Operational Efficiency

Grow profitability and customer lifetime value (CLV) with operationally efficient, omnichannel commerce experiences seamlessly spanning every offline and online customer touchpoint.

Unified Commerce Revenue Expansion

Activate 1P, 2P, 3P, marketplace, and endless aisle—to increase assortment, reach new audiences, and drive revenue without adding operational complexity or inventory exposure.

Inventory Transparency

Boost conversion and customer satisfaction among the two-thirds of retail consumers and B2B buyers who demand visibility into inventory availability and fulfillment options across all channels.

Product Information Management

Onboard new products quickly, enable agentic and LLM-driven commerce, and drive channel consistency with a richly attributed, AI-powered single source of truth for product data.

Agentic Commerce

Capture the surge in AI-driven traffic—growing 600% year over year and outperforming traditional channels in conversion—through autonomous “concierge” agents that deliver seamless, personalized experiences.

Approach

01

Strategize

Digital Commerce
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Assess your commerce maturity and tech stack, set your vision, and craft the roadmap to turn it into reality.
02

Renew

Digital Commerce
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Modernize your commerce systems end-to-end for fluid, multitouch, Omnichannel, agentic customer experiences.
03

Enhance

Digital Commerce
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Take advantage of API-driven cloud microservice architectures to implement a best-of-breed point solution while extending the life of your existing platforms.
04

Innovate

Digital Commerce
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Deploy a differentiated, leading-edge business model such as B2B, B2B2C commerce, recommerce, marketplaces, live shopping, real-time personalization, and more.
05

Manage

Digital Commerce
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Count on Logic to monitor and manage your applications and infrastructure, and to provide customer and merchandising analytics-as-a-service.
Store commerce and digital commerce are one
The modern consumer journey blurs the line between physical and digital. Logic’s Stores consulting helps you deliver shopping experiences that move effortlessly between both worlds.
Learn about Logic’s Stores consulting
Store commerce and digital commerce are one
The modern consumer journey blurs the line between physical and digital. As part of our Digital practice, Logic’s Stores consulting helps you deliver shopping experiences that move effortlessly between both worlds.
Learn about Logic’s Stores consulting

Accelerators

Get There Faster

Rapidly implement industry best-practices and AI-driven development with Logic’s digital accelerators.

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Omnichannel process efficiency and profitability action plan for B2C and B2B commerce
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Headless commerce implementation framework with pre-architected modular components
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Packaged end-to-end commerce implementation frameworks
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Distributed order management accelerators
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Product data modeling and governance for agentic commerce
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Mobile commerce and AI-powered search accelerators

Insights

Video

Delivering on the concept of buy anywhere and fulfill everywhere is a massive challenge for retailers. How do you actually move products across all your channels in an efficient way? Learn how to leverage your inventory, coupled with the right technology to fulfill your promise to the customer.

Watch Now

From Our Blog

In the modern retail landscape, competition is fluid, and customer wants and needs are dynamic. While it's challenging to be nimble with old architecture, it’s now easier than ever to move to modernized architecture incrementally.

Modernizing your architecture is one of 3 critical elements for unified commerce. Read about how easy it can be to achieve and how quickly your business will benefit.

Xavier Mougeot

By Xavier Mougeot
Global Managing Director, Digital

Meet Xavier

Solution Technologies

Implementing Leading Solution Platforms

From tried-and-true to cutting edge—Logic brings the experience and know-how to help select and deploy the ideal solutions for achieving your goals.

Algolia
BASE1
Commercetools
Constructor
Contentful
Coveo
Kibo
Salesforce
Shopify
Syndigo
Talon.One
Vtex

Featured Resources

Datasheet
Datasheet

Creating an outstanding omnichannel customer-centric experience can be a challenge for many digital retailers, especially when they are tied down by rigid legacy commerce systems that make it difficult to add new capabilities. In this datasheet you’ll learn how Logic can help you deploy a flexible, modern commerce solution that exceeds customer expectations.

Engage

Ready to consult with a Logic retail expert?
Get in touch today.