Most retailers have embraced the potential of digital, but the back-office realities to make today’s customer journeys possible are not always optimal. Retail leaders are constantly trying to answer the question, “How can I improve my omnichannel execution while streamlining new processes without getting stuck in a costly 5-year roadmap of systems rip & replace?” Retailers are looking for an … Read More
On-Demand Demo: Make Kerbside Pickup a Breeze
With social distancing forcing shoppers to go from browsing in-store to click-and-collect, the customer experience has often been inconsistent at the point of store fulfillment. To help address this challenge, Logic has developed a kerbside collection solution that is lightweight, cost-effective, and easy to deploy. By using real-time location data, you can have your customer’s orders ready when they arrive and more effectively task your workforce within … Read More
Location Services for Curbside Pickup
Address click and collect challenges for BOPIS orders that your customers are encountering when they arrive at the store. Logic offers a Curbside Pickup Location-based Solution leveraging geofencing technology. Through an embedded URL into the brand’s “ready for pickup” communication, your customers can simply advise their status via the SMS or email link: “On My Way,” “I Have Arrived,” or “I’m Not … Read More