Retail Systems Integration

A Summary of Our Retail Implementation & Integration Experience

At Logic, our team consists of a diverse group of experts from both the business and IT sides of retail. By combining the expertise of these professionals with our proven LogicWorks℠ methodology, we account for everything needed to ensure a successful project outcome. To give you a better understanding of our background, here’s a quick summary of our retail implementation experience:

• 700+ retail technology professionals worldwide
• 400+ solution deployments
• Experience in all segments of retail, including Fashion, Grocery, Department Stores and Hardlines
• Ongoing systems integration projects in North America, Latin America, Europe, Asia-Pacific and the Middle East

• Logic’s Customer-Focused Approach to Omnichannel Retail Integration Unlike a majority of applications management partners, Logic tailors its implementation services to meet your organization’s specific needs from a customer-centric perspective. At the onset of our partnership, Logic focuses on understanding your unique business challenges and objectives, gaining insights and leveraging them to build a solution that seamlessly fits your business model. From there, our team of seasoned retail experts designs an accelerated implementation approach that uses a variety of tools and accelerators to design, configure and integrate a customized, fully supportable long-term system that delivers outstanding business value while positioning your organization for future success. Expand
• Project Management Logic subscribes to the Project Management Institute’s principles of integration, quality and communication. As achieved members of the PMI, all of Logic’s project managers use the best industry practices and latest standards to plan, direct, monitor, report and control your project’s activities. Our project managers can also ensure that project resources are distributed appropriately while monitoring and controlling the project schedule, ensuring that your implementation solution is built and integrated on time and on budget. Expand
• Embedded Change Management It’s no secret that the successful adoption and sustainment of new processes and systems by business users and stakeholder groups play a massive role in the success of any implementation project. Through its embedded change management services, Logic aids your users in transitioning into each technology stage with as little disruption as possible. Our change management specialists will aid your organization in preparing for, managing and reinforcing vital technology changes through advanced technology tools, planning initiatives and training efforts that align perfectly with your needs and goals. Expand
• Accelerated Implementation As retail technology solutions continue to evolve to better meet the needs of retailers and their shoppers, new functionality initiatives are developed to reduce the complexity of integration. These simplified systems are invaluable for retailers looking for more cost-effective options to get up and running on a robust packaged solution. Through Logic’s Accelerated Implementation services, you can harness these invaluable improvements to enable more predictable integration and superior functionality. Expand
• Retail in a Box® Thanks to its 20+ years of retail experience, Logic’s team has developed a proprietary services offering in Retail in a Box®. This package contains all of the core elements needed for successful system design, configuration and integration while drastically reducing implementation timelines, risk and TCO. Retail in a Box® combines Logic’s Accelerated Implementation, Cloud Services, Managed Services and Change Management & Training solutions into one comprehensive service, offering all of the resources and support your business needs to thrive. Expand
• Cloud Services By taking advantage of Logic’s Cloud Services, you can also establish a pre-configured, pre-tested environment for your retail technology within the first month of your implementation project. These solutions grant users immediate hands-on experience with your system, enabling them to develop familiarity and confidence with its processes, encouraging adoption well before the system is live and in-production to support seamless transitions. Expand
• Logic’s Pre-Built Assets Through a partnership with Logic, your business can rely on the predictable experience we provide to leverage our pre-built retail technology assets, further accelerating implementation. Logic’s current pre-built assets include:Fixed scope business processes (aligned to vendor reference models), Training materials, Test scripts. Data conversion tool, Interfaces designed to satisfy the core retailer requirements, Pre-defined reports, Batch scheduler (configured and running) Expand
• Development Services Logic offers a variety of full-lifecycle IT development services designed to help you grow your business, increase ROI, and give you the tools you need to deliver the products your customers are craving. Extend and re-configure your retail applications and pivot to meet the ever-changing needs of your business and your customers. Logic employs a host of experienced software developers who specialize in the specific application programing languages, frameworks and operating systems used by the major packaged retail solutions; from configuration and performance optimization to custom development and middleware integration, Logic can provide the specialized skills your IT team needs to deliver world-class business solutions. Expand
• Testing Services Whether you're building a highly-tailored business solution, or undertaking an accelerated implementation project, Logic's Testing Services can assist based on your individual needs and requirements. Due to our extensive experience, we've developed a detailed understanding of common QA “pain points” that most retailers experience when integrating retail solutions. With our unique, process-driven testing approach and our quality assurance-trained resources, we can adapt our testing services to supplement your in-house capabilities. Expand
• Smooth Transition to Maintenance and Support The need to maintain your retail technology’s environment begins early in the implementation process. During a traditional implementation, a project team completes the initial phase of maintenance work and then brings in a new support team to take things over just before the system goes live. The primary drawback of this approach is that costly and disruptive handover issues can occur during the transition phase, especially when miscommunication or an inexperienced support team is involved. Fortunately, our team here at Logic has a better way. During the onset of each technology implementation we perform for clients, Logic assembles a team of highly experienced support personnel. This long-term support team maintains the retail technology environment from the very beginning, ensuring that the transition from maintenance to support is as smooth as possible. This unique approach proactively manages potential handover problems before they take effect, keeping your implementation on time and on budget while reducing potential risks to business continuity post go live. Expand
• Managed Services Many retailers struggle to account for the long-term maintenance and support of their technology solutions. Thankfully, with the help of Logic’s Managed Services, your organization can create and maintain a stable IT environment while simultaneously drawing maximal business value from its technology investments. Logic will continuously monitor and measure your solution and its uses to ensure that it continues to excel, improving ROI, lowering TCO and eliminating the burden on your internal IT staff, allowing them to focus on opportunities that drive strategic company growth. Expand