PRACTICES

Digital

Bring your customers the shopping experiences that keep them coming back—again and again.

The Opportunity

Put the Customer at the Center of Everything You Do

To win in today’s experience-first economy, retailers must immerse customers in a seamless commerce experience across every customer touchpoint, online and offline. Logic’s Digital practice empowers your organization to:

Attain speed to market for new experiences that drive customer loyalty.

Achieve operational efficiency with omnichannel commerce.

Gain the agility to facilitate dynamic customer journeys with ease.

Enable an ecosystem for growth and continuous, data-driven improvement.

“We hired them for tactics and were refreshed by their strategic thinking and building of a relationship.”
- CIO, Express

Use Cases

Impactful Results

Effective digital commerce has the power to significantly move the needle on your customer satisfaction, loyalty, revenue, and profitability KPIs.

Omnichannel Enablement

Grow customer lifetime value (CLV) by 70% or more with seamless, unified commerce experiences spanning every offline and online customer touchpoint.

Personalized Experiences

Achieve a 10-15% increase in conversion, a 20% growth in customer satisfaction, and an overall 2% sales lift with data-driven, 1:1 customer experiences.

Inventory Transparency

Boost conversion and customer satisfaction among the two-thirds of retail consumers who demand visibility into inventory availability and fulfillment options across all channels.

Product Information Management

Increase demand, enable channel consistency, and activate valuable retail insights with a richly attributed, single source of truth for product data.

Approach

Strategize

Digital

Assess your commerce maturity and tech stack, set your vision, and craft the roadmap to turn it into reality.

Renew

Digital

Modernize your commerce systems end-to-end for fluid, multitouch, multichannel customer experiences.

Enhance

Digital

Take advantage of API-driven cloud microservice architectures to implement a best-of-breed point solution while extending the life of your existing platforms.

Innovate

Digital

Deploy a differentiated, leading-edge business model such as recommerce, marketplaces, live shopping, real-time personalization, and more.

Manage

Digital

Count on Logic to monitor and manage your applications and infrastructure, and to provide customer and merchandising analytics-as-a-service.

Store commerce and digital commerce are one

The modern consumer journey blurs the line between physical and digital. As part of our Digital practice, Logic’s Stores consulting helps you deliver shopping experiences that move effortlessly between both worlds.

Learn about Logic’s Stores consulting

Store commerce and digital commerce are one

Learn about Logic’s Stores consulting

Accelerators

Get There Faster

Implement proven practices rapidly with Logic’s digital accelerators.

Omnichannel process efficiency and profitability action plan

Headless commerce implementation framework

Packaged unified commerce implementation

Store systems microservice add-on blueprint

Prebuilt commerce-to-ERP connectors

From Our Blog

The 3 Critical Elements for Achieving Unified Commerce: Part 3

In the modern retail landscape, competition is fluid, and customer wants and needs are dynamic. While it's challenging to be nimble with old architecture, it’s now easier than ever to move to modernized architecture incrementally.

Modernizing your architecture is one of 3 critical elements for unified commerce. Read about how easy it can be to achieve and how quickly your business will benefit.

Read