Digital
The Opportunity
Put the Customer at the Center of Everything You Do
To win in today’s experience-first economy, retailers must immerse customers in a seamless commerce experience across every customer touchpoint, online and offline. Logic’s Digital practice empowers your organization to:
Attain speed to market for new experiences that drive customer loyalty.
Achieve operational efficiency with omnichannel commerce.
Gain the agility to facilitate dynamic customer journeys with ease.
Enable an ecosystem for growth and continuous, data-driven improvement.
“We hired them for tactics and were refreshed by their strategic thinking and building of a relationship.”
Use Cases
Impactful Results
Effective digital commerce has the power to significantly move the needle on your customer satisfaction, loyalty, revenue, and profitability KPIs.
Omnichannel Enablement
Grow customer lifetime value (CLV) by 70% or more with seamless, unified commerce experiences spanning every offline and online customer touchpoint.
Personalized Experiences
Achieve a 10-15% increase in conversion, a 20% growth in customer satisfaction, and an overall 2% sales lift with data-driven, 1:1 customer experiences.
Inventory Transparency
Boost conversion and customer satisfaction among the two-thirds of retail consumers who demand visibility into inventory availability and fulfillment options across all channels.
Product Information Management
Increase demand, enable channel consistency, and activate valuable retail insights with a richly attributed, single source of truth for product data.
Approach
Strategize
Renew
Enhance
Innovate
Manage
Accelerators
Get There Faster
Implement proven practices rapidly with Logic’s digital accelerators.
Omnichannel process efficiency and profitability action plan
Headless commerce implementation framework
Packaged unified commerce implementation
Store systems microservice add-on blueprint
Prebuilt commerce-to-ERP connectors
Insights
From microservices to API-centric to headless to composable commerce—retailers looking to make updates to their digital platforms are wading through a lot of buzzwords. But the real question should be, “How do these technologies help me solve my business problems?” Watch as Xavier Mougeot explains how retailers can roll out new digital commerce experiences quickly and efficiently, without changing their entire tech stack.
Watch Now
Solution Technologies
Implementing Leading Solution Platforms
From tried-and-true to cutting edge—Logic brings the experience and know-how to help select and deploy the ideal solutions for achieving your goals.
Featured Resources
Creating an outstanding omnichannel customer-centric experience can be a challenge for many digital retailers, especially when they are tied down by rigid legacy commerce systems that make it difficult to add new capabilities. In this datasheet you’ll learn how Logic can help you deploy a flexible, modern commerce solution that exceeds customer expectations.
