Building the Bridge Between Online & Stores

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Most retailers have embraced the potential of digital, but the back-office realities to make today’s customer journeys possible are not always optimal. Retail leaders are constantly trying to answer the question, “How can I improve my omnichannel execution while streamlining new processes without getting stuck in a costly 5-year roadmap of systems rip & replace?” Retailers are looking for an … Read More

Adapting to the New Reality Series: An Interview with Sudip Barat

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Director of Information Delivery and seasoned data analytics leader We discuss enterprise data strategy and lessons learned as a result of a North American department store’s Data Warehouse modernization and Enterprise Reporting & Analytics Modernization Program. Sudip recently led a major technology modernization for the retailer’s Data Warehouse on the Snowflake Cloud Platform (Snowflake recently made news with blockbuster success … Read More

Adapting to the New Reality Series: An Interview with Ravi Balwada – Chief Technology Officer

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Chief Technology Officer and digital transformation leader Ravi is a digital technology leader with more than 25 years of experience across multiple industries, including high-tech, retail, and SaaS. His retail experience includes serving as Global Vice President, Digital Engineering & Operations for a multibillion dollar electronics retailer, where, among other accomplishments, he defined their Enterprise Cloud Strategy. In his current … Read More

Location Services for Curbside Pickup

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Address click and collect challenges for BOPIS orders that your customers are encountering when they arrive at the store. Logic offers a Curbside Pickup Location-based Solution leveraging geofencing technology. Through an embedded URL into the brand’s “ready for pickup” communication, your customers can simply advise their status via the SMS or email link: “On My Way,” “I Have Arrived,” or “I’m Not … Read More

White Paper: Prioritizing Inventory

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Retailers are in unprecedented times. They have been forced to revisit strategies to react to changing customer demands and modify buying patterns to adapt their supply chain. The pandemic has had a major impact on Retailers and Merchandise Operations: Forecasting and fulfillment of inventory for current and future demand Dealing with inventory overages/shortfalls Store operations The downstream impact on cost … Read More