The number one goal of a retailer is to provide an excellent customer experience. Yet depending on the type of retailer and services offered, there can be up to 20 omnichannel customer touchpoints. From online orders, pick up in-store, curbside, or service desk returns how do you know where you are delivering on your brand promise and where you have … Read More
Get Free Access to COVID-19 Store Reopening Analytics
Retailers are struggling to understand local conditions impacting each individual store location. Many are forced to rely on field teams or store managers to provide the insight needed to plan for the phased re-opening strategy. The Covid-19 Store Reopening Analytics dashboard provides a quick view of case density and trajectory for the US and allows the ability to drill down … Read More
What Retailers can do NOW in the face of COVID-19
The retail industry is in uncharted waters due to global pandemic. As the world continues to shut down, Logic’s team of experts put our heads together—what advice can we offer our clients, and the industry as a whole, to help them through these difficult times? As leaders, you have first and foremost established, and continue to monitor, safe working programs … Read More
Stopping Retail Shrink in its Tracks
According to the National Retail Foundation, the shrink rate in 2018 was 1.38%, accounting for $50.6B in loss for retailers. Retailers are used to forecasting sales, but it’s time to start forecasting shrink. By doing so, you can find loss prevention trends in your company that point you to operational or process changes that will make a positive difference to … Read More
Oracle Retail Cloud: Insights & Upgrades
Retail changes fast, especially with emergent technologies like cloud and augmented reality (AR) in their ascendancy. To keep from falling behind and being outpaced by competitors, retailers need to adapt even faster. That means staying nimble in the face of evolving customer expectations and IT innovations—which brings us to today’s topic: Oracle Retail Cloud services. Are your outdated Oracle Retail … Read More
Six Key Considerations When Migrating to Oracle Retail Cloud Services
There are big opportunities for retailers when moving core retail business applications to the cloud. By embracing change as “business as usual,” your retail organization has the power to stop playing catch up and quickly take advantage of new, optimized business processes and procedures. While it may be easy to emphasize embracing change as a critical step toward success, the … Read More
Forrester Research names Oracle Retail a Leader in Point of Service
With a demonstrated strength in mobile extensions, back-office functionality, and the architecture to deliver resilient, responsive, modern, cloud and mobile POS deployments, Oracle is a best-fit for sophisticated international retailers. At Logic, we’ve seen first-hand how retailers are benefitting from POS system upgrades: The retail industry is investing heavily in Point of Service solutions; it’s widely viewed as a way … Read More
Fashion Retailer Streamlines & Standardizes Processes with Oracle Retail
It’s a challenge we see frequently in the retail space: A women’s fashion retailer with 400 stores and an ecommerce website is struggling with systems that fit their business perfectly 5 or 10 years ago. But with the emergence of omnichannel and as their business evolved over time, they found that these existing solutions no longer completely meet their needs. … Read More
Logic helps grocer obtain accurate inventory position with Oracle Retail
Logic has completed the rollout of Oracle Retail Store Inventory Management for a large grocer in southeast Asia. With operations in multiple countries, this retailer was struggling to gain accurate inventory position across their locations and within other integrated systems. These challenges hindered the retailer’s ability to perform business functions such as forecasting and automated inventory replenishment. Logic has been … Read More
Logic is the Leading Oracle Retail Cloud Implementation Partner
With the breakneck pace of change and innovation in the industry, it’s become increasingly challenging for retailers to keep up. The danger of lagging behind in this highly-competitive market is a risk for retail organizations with a limited ability to invest in technology. However, the opportunity offered by Software-as-a-Service (SaaS) solutions is game changer: It neutralizes the advantages of retailers … Read More